Privacy policy

At Family Festive Cart, we respect your privacy and are committed to protecting the personal information you share with us while shopping for Christmas gifts, festive decorations, children's products, and everyday essentials.

Information We Collect

When you browse our website, place an order, or contact us, we may collect information including your name, email address, phone number, billing address, shipping address, order details, payment-related information, device information, IP address, and browsing activity.

How We Use Your Information

We use personal information to process and deliver orders, provide customer support, communicate order updates, manage returns and refunds, improve our website, prevent fraud, maintain security, and comply with legal obligations. Where permitted, we may also use information for promotional communications and personalized shopping experiences.

Payment Security

Payments are processed through payment service providers available at checkout. We do not intentionally collect or store complete payment card details on our own website systems. Payment providers process information according to their security standards and privacy policies.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to support shopping cart functionality, remember preferences, analyze website performance, and provide relevant content or advertising. You can manage cookies through your browser settings and any available website privacy controls.

Sharing Personal Information

We may share necessary information with Shopify, payment processors, shipping companies, fulfillment partners, technology providers, analytics providers, and other service providers that support our business operations. We may also disclose information when required by law or to protect legitimate rights and interests.

Marketing Communications

If you subscribe to our promotional communications, we may send information about Christmas collections, seasonal offers, gift ideas, new products, and special promotions. You can unsubscribe from marketing emails using the unsubscribe link or by contacting us.

Data Retention

We retain personal information only for as long as reasonably necessary for business operations, order fulfillment, recordkeeping, legal compliance, dispute resolution, and other legitimate purposes.

Children's Privacy

Although Family Festive Cart may sell toys, gifts, and products intended for children, our online store is intended for adults making purchases. We do not knowingly collect personal information directly from children in violation of applicable privacy laws.

Your Privacy Rights

Depending on your location and applicable law, you may have rights to request access to, correction of, or deletion of your personal information, and to object to or restrict certain processing activities. You may contact us to submit a privacy-related request.

International Data Processing

Our service providers may process personal information in countries other than your country of residence. Where required, appropriate safeguards will be used for international data transfers.

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of independent third parties, and we encourage customers to review their privacy policies.

Policy Updates

We may update this Privacy Policy to reflect changes in our business operations, technology, or legal requirements. Updated versions will be posted on this website.

Contact Information

If you have questions about your personal information or this Privacy Policy, please contact Family Festive Cart at mwaheedafzal@gmail.com.